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Support Services

DocAuto's Development Team strives to enhance DocAuto products by not only implementing customer enhancement requests, but also by adding new features and functionalities that improves the end-user experience.  Staying current with DocAuto's annual support maintenance provides your organization with access to all available product enhancements and new releases.  Annual support agreements also provide access to DocAuto Support Services, which are available to assist with product issues and troubleshooting.

The DocAuto Support Team is available Monday-Friday from 9:00AM to 5:00PM EST and GMT. Please contact Support through our Self-Service Support Portal or at This email address is being protected from spambots. You need JavaScript enabled to view it.. The Support Team can also be reached at the following phone numbers:

Inside the US: 800-DocAuto
Inside the UK: 020 3582 5070
Outside the US: +1 770-242-6747

To ensure that you are receiving new release and product update notifications, edit your e-mail subscriptions here.

View our support policy here.

For four years, our Support and Services teams have been recognized for their exceptional customer service by InsideLegal's Technology Survey.

 

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